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Wockhardt Heart Hospital
 
 BILLING & PAYMENT PROCEDURES - HYDERABAD
 

Financial arrangements for your hospital stay must be made prior to or at the time of admission. Please decide which method of payment you will use and make your preferences known during or before your admission. Normally, the responsibility for the payment of accounts will fall under one of the categories.
 
OWN ACCOUNT :

In this case you may be asked for a deposit based on the estimated length of your stay at the hospital. The deposit is payable on or before your admission. You will be given interim bills and are requested to update your advance periodically. Final payment of your bill will be requested when you are to be discharged.

All bills have to be settled either through Demand Draft/ Cash/ Credit Card/ Debit Card. The Credit Card service charge collected in addition to your bill will be as applicable. The hospital does not accept cheques.
 
SPONSORED ACCOUNT :

If your account is to be paid by your company, please ensure that you bring with you a signed letter from your sponsor clearly accepting responsibility for all medical treatment. The Hospital will provide treatment in the ward specified by your company. Any deviations from the instructions will be billed directly to the patient.

The hospital will be happy to share with you in advance, approximate cost of treatment, investigations, hospital charges etc. Such information can be easily obtained in advance from the customer care personnel.

If any assistance regarding the bill is required, please call Reception extension 4151 through 4154. You are advised that all payments are either accepted at the Cash counter or in the Front office. No other person from Wockhardt is authorized to collect any payment from you.

In case your payment will be covered by a third party administrator (TPA), please contact the Customer Care Officer, who will assist you in getting the required sanctions Extn: 4190

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